FAQ
Helight Sleep is the only technology to offer a patented protocol which guarantees an optimal result helping falling asleep and enhancing sleep quality: precise narrow bandwidth 630nm wavelength devoid of blue component, optimal intensity to affect sleep (below vigilance threshold), diffusion engineered to create the best possible environment for relaxation, 14 minutes of light exposure based on the average sleep onset time and an additional 14 minutes of fade out resulting in a smooth and uninterrupted transition.
It is the same patented technology. Only the appearance is different. The Helight Kidzzz, is lighter and made of unpainted plastic, therefore non-toxic for young children. In addition, it can be positioned on the side illuminating the wall.
No; Helight Sleep has a 28-minute cycle and stays on for 14 minutes, then fades out for another 14 minutes. A patented protocol, unique to Helight.
Although some people need 21 days to adapt and regulate their sleep, you may feel the benefits within the first days of use.
No, close your eyes, the 630nm wavelength penetrates the eyelid to give the signal to the photosensitive cells of the retina that it is time to relax and sleep. This being said, it’s not a problem to look at the light.
No, the eyelid must be bare to let the light at 630nm pass through.
Full charge is achieved after 3 hours. Important to note that it is not harmful for the battery to leave it plugged in for longer. The device can even operate while being plugged in.
When the device flashes when turned on, it's time to plug it in. It will be functional for another 2 or 3 cycles, but remember to charge it.
Depending on the intensity selected, the device will complete 25 to 28 cycles of 28 minutes before starting to flash, therefore needing charging.
Certainly; If you are still not sleep after the first cycle, you can restart it. If you wake up during the night, you can also reactivate it. This will allow you to get back to your night's sleep more quickly.
Yes, absolutely. There are no contraindications.
Yes, the beneficial effects will be felt by every person in the room. Nevertheless, several couples have opted for 2 devices; It is in fact more practical to have a device close to you if you want to turn it back on at night.
Yes, Helight Sleep emits pure red light, which will lose its effectiveness in the presence of another light source.
Yes, to relax or meditate for example; however, ambient natural lighting interferes with Helight Sleep’s red light. Try to use it in a dark place as other light source will interfere with Helight Sleep.
Absolutely not; the device is not harmful to animals.
Helight Sleep device is safe for infants; however, the biological rhythm is established around the age of 6 months. The device will have no effect before this age.
Depending on the sleeping environment, mainly the size of the room and the color of the walls, you can modify the intensity of your device. For example, for a small, all-white bedroom, which reflects the red light projected on the walls and ceiling, the minimum intensity could be sufficient. We suggest you try them for a few days each; one or the other might fit your environment better.
Keep the button pressed when switching on. After a few seconds, you will see the intensity of the light change. The device has 3 intensity levels which cycle in a loop. Release the button to save your choice.
Yes, using Helight Sleep will help you resynchronize your biological rhythm and therefore have quality sleep during or after your trip.
The device is guaranteed for 2 years against any manufacturing defect resulting from adequate and normal use. If your device is defective, contact us and customer care will be happy to advise you on the procedure.
There are many sleep problems: we are aware that some people who try our Helight Sleep or Helight Sleep Kiddzzz sleep aid devices do not experience the expected effects. Click here to find out the details about our 60-night trial policy or contact us with your question.
